Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. Free shipping in USA only.

It depends on where you are. Orders processed in USA will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

You can contact us through our contact page!
Or you can email us at info@johnpageclassic.com.

We look forward to assisting you.

Yes. We have a 5-day return policy, which means you have 5 days after receiving your item to request a return and refund.

To be eligible for a return, your item must be in the same condition that you received it, unworn if applicable, with tags, and in its original packaging. Please provide your receipt if possible to help us expedite your refund. Reach out with any questions to info@johnpageclassic.com.

To start a return, you can contact us at Info@johnpageclassic.com. Please note that returns will need to be sent to the following address: 3505 Winsome Court, Austin, TX, 78731 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at Info@johnpageclassic.com.

Covers failures during normal use by the initial owner of a registered John Page Classic guitar in the following areas:

• Mechanical: including tuners, bridge, and truss rod
• Electrical: including pots, pickups, switches, wire, shielding, jack, caps, and knobs
• Structural: including body, fretboard, neck assembly, and strap buttons

Does not include strings, batteries, normal wear and tear, weather/climate related damage, and damage resulting from customization or service performed by an unauthorized repair center.

Contact info@johnpageclassic.com if you experience a failure in any mechanical, electrical, or structural areas, and if you meet the guarantee conditions. Please include your name, the serial number on your guitar, and any upcoming gig or travel needs so we can best accommodate you.

Every single “Made In The USA” John Page Classic is carefully hand-crafted to John’s exacting design specifications by our master builders and rigorously checked by JPC-certified technicians before shipment.

Yes, John Page has a long-standing relationship with Japanese guitar builders, having worked with them since the 1980s. Well-regarded for their quality and craftsmanship, John Page Classic guitars were initially manufactured in Japan. Specifically, the Ashburn and AJ models were built in Japan at scale when the brand launched in 2015. Later, in 2021, JPC transitioned all production to the USA, where each guitar is now hand-crafted to John’s exacting design specifications by our master builders and rigorously checked by JPC-certified technicians before shipment.

Visit the How They're Made page to learn more.